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Golden Gate BPO’s First Outsourcing/Call Center Guru and Broadway Star…Congrats Drew Allen on Your First Starring Role in the Big Apple!!!

Golden Gate BPO’s First Outsourcing/Call Center Guru and Broadway Star…Congrats Drew Allen on Your First Starring Role in the Big Apple!!! We Won’t Pay! We Won’t Pay! Overview Venue: Drilling Company Theatre (formerly 78th Street Theatre Lab), The Cast: Starring Drew Allen, Ciara Constanti, Michael Coyne, Jen DiBella, David Gautschy, Kelley Gates and Shea Kelly The Drilling ... Read More
 

Dominican Republic Call Centers Beat Out Tourism Operators for Quality Talent – The Momentum Continues in 2012-2013

Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin America region (CALA), the Dominican Republic has a robust and growing ... Read More
 

Brother International President Recognizes Two of Our Agents for Superior Customer Service

Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, “I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has received excellent customer support from our two agents the last two days and he ... Read More
 

Guatemala Gets Serious About Becoming More Competitive and S&P Takes Notice

As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you’d like to talk more about the advantages of Guatemala for your call center needs. Enjoy the article! When Guillermo ... Read More