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Archive For: Blog

Guatemala Not only Stable and Growing Call Center Market, But Here for the Long Haul!!

An article recently published by IPS (INTER PRESS SERVICE News Agency) and written by Danilo Valladares highlights many of the reasons we at Golden Gate BPO have stayed committed to the Guatemala Call Center market over the years and our operating partner in Guatemala City. Depending on your current knowledge of the Call Center and ... Read More

Golden Gate BPO Execs Attending IQPC 8th Annual Call Center Summit Orlando, FL – January 22-25, 2013

We hope to see you there. ¬†Feel free to click through our Event Calendar under the “News” section of our website for details about the conference as well as the location. Call Center Summit, the sister event to the IQPC flagship Call Center Week, focuses on high-level conversations that move from strategy to action. This ... Read More

Personal Ethics & Business Values

By Ploni Almoni, eHow Contributor It is a common fallacy that personal ethics and business values are entirely separate things, that a person can maintain healthy, positive relationships with family and friends while pursuing selfish, cutthroat policies in business. On the contrary–personal ethics and business values must be in harmony with each other to preserve ... Read More

State of the Hispanic Consumer: The Hispanic Market Imperative

State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years. The Hispanic Market Imperative offers a fresh perspective on the Hispanic consumer segment of ... Read More