by Stephen Ferber | Dec 4, 2015 | Call Center, Call Center Consulting, Hispanic Marketing, Press Releases
For Immediate Release Golden Gate BPO Solutions Weston, Florida, December 4, 2015 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it will be providing call center...
by admin | Sep 17, 2015 | Blog, Call Center, Call Center Consulting
Analyst Opinion: Outsourcers in Central America need to emphasize region’s value in face of disruption By Peter Ryan Principal Analyst, Ovum Recently, concerns have started to emerge about the stability of Central America, due to some high-profile political and public...
by Stephen Ferber | Feb 4, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
The ITEXPO event each year in Miami Beach is truly a “communications and technology marketplace,” as is described by Rich Tehrani, CEO and Conference Chairman. Of particular interest to us at Golden Gate BPO this year is what we dubbed the 4-channel...
by Stephen Ferber | Jan 22, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
We hope to see you there. Feel free to click through our Event Calendar under the “News” section of our website for details about the conference as well as the location. Call Center Summit, the sister event to the IQPC flagship Call Center Week, focuses...
by Stephen Ferber | Nov 20, 2012 | Blog, Call Center Consulting, Hispanic Marketing, Outsourcing
State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years....
by Stephen Ferber | Nov 19, 2012 | Call Center Consulting, Direct Response, Hispanic Marketing, Outsourcing, Press Releases
Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world. After an extensive “360” investment to enhance their ability to reach and communicate...