• Sales and Marketing Director – Fort Lauderdale/Weston, FL

    Job Description Development of Sales and Marketing Materials to Support the Company’s Brand and Drive New Business and Leads.  Use of Web, Social Media, Email and other Channels to Further Company Brand and Inform New and Existing Prospects and Customers.  Work with Company’s Current Social Media and Web Partners to Enhance and Keep Fresh all Company Content.  Business Proposal Development/RFP Responses.  Inside Sales and Consistent Communication and Follow-Up with Company Business Development Execs and Referral Agents.  Sales and Administrative Support to CEO in Weston, FL.  Proficient with Microsoft Office, especially Word, Excel and PowerPoint.  Experience and Proficiency with is BIG Plus!  Experience and Proficiency with Mailchimp and/or Constant Contact a BIG PLUS!.  Ability to work in entrepreneurial environment and feel comfortable with taking the ball and running with it.  Need to Possess a Creative Business and Marketing Mind. -Competitive Base Salary + Incentive Compensation based on Results-   Company Description Golden Gate BPO Solutions provides high quality and customized multichannel outsourced contact center solutions by bringing its executive management experience to its specialized and regional contact center joint venture operating partners who focus on delivering the highest level of customer experience. Golden Gate BPO believes that the highest level of customer service experience, and attention to a Client’s and their customers’ needs, is best delivered by specialized and narrower-focused companies – whether the focus is by region/country, service capabilities and/or other unique or differentiating factors. As an executive team that has experienced what contact center commoditization feels like, standardization to the point of lack of flexibility and with the larger global “category killer” firms emphasizing their own short terms financial goals ahead of their clients’ goals and priorities, we created Golden Gate BPO Solutions as a competitive economic alternative with day-to-day focus on strategic partnership with each and every … Read More

  • Director of Client Services

    We are currently searching for someone with at least 10 years experience in the outsourced contact center industry, whether working as a consultant, client services director or manager, sales and marketing responsibility (including inside sales) and/or business or corporate development for an outsourced contact center, business services or business process outsourcing provider.  This position would ideally be located at the company’s corporate headquarters in Weston, FL, but working remotely from anywhere in the United States would be considered for someone who has a proven track record of success delivering results while working remotely. This position reports directly into the CEO/Founder and Managing Partner of this entrepreneurial and growing company.  Since this is a fast-paced entrepreneurial organization, must be able to work independently, take strategy and direction and run with it, have the ability to push CEO for direction ANYTIME 24/7 when needed.   Although you will have high level support to help you succeed, you must carry a mindset that you will lead your selling effort in all phases, from target account list management, through account planning, sales strategy development, high, mid, and low funnel sales execution, deal closure and sales transition to our delivery teams.  You will also contribute to account expansion and cross-sell of add-on solutions, together with other sales team members. This position requires a consultative sales-orientation, leadership and influence skills and high-energy.  The ideal candidate mixes proven sales performance and execution with their ability as a strategic thinker who can define, lead and execute a disciplined sales process over time to maximize potential from sales efforts.  Operating with a bookings target, this individual is tasked with ensuring the company achieves its revenue goals for his or her territory consistently. Responsibilities include: – Effective qualification of clients and deals to support a “consultative” sales process.  Detailed discovery … Read More