by Stephen Ferber | Jun 10, 2013 | Blog, Consulting
Guatemala Overview Largest population in Central American Region (over 13.5 million) Close proximity to the US due to its location in the northern part of Central America Due to human resource availability, operations can scale significantly GDP...
by Stephen Ferber | Jun 5, 2013 | Blog, Outsourcing
Article by Tracy Thompson It seemed like a simple question to me. Why can’t I buy
bananas grown by my grocery store in Phoenix? Apparently my grocery store
doesn’t grow bananas. In fact, the store manager looked at me like I was insane
when I asked if I could...
by Stephen Ferber | Apr 29, 2013 | Consulting, Outsourcing, Press Releases
Golden Gate BPO Solutions launched today its third call center program for one of the country’s largest authorized on-line retailers for the United States’ most prominent brands in the cable, telecommunications, satellite television and home security industries. In...
by Stephen Ferber | Mar 5, 2013 | Blog, Consulting, Management, Outsourcing
Having been a service provider in offshore and nearshore markets for about 14 years to augment and complement our US contact center solutions or as an alternative to higher cost locations, our preferred method of providing offshore and nearshore solutions is one that...
by Stephen Ferber | Jan 28, 2013 | Blog, Consulting, Outsourcing
An article recently published by IPS (INTER PRESS SERVICE News Agency) and written by Danilo Valladares highlights many of the reasons we at Golden Gate BPO have stayed committed to the Guatemala Call Center market over the years and our operating partner in Guatemala...