by Stephen Ferber | Oct 2, 2014 | Blog, Outsourcing
By: Stephen Ferber Yesterday, I walked into a Home Depot store in Fort Lauderdale, Florida to make a quick and simple purchase. I needed hanging wire for 2 pictures I just picked up from the framer and was excited to put up in my house. After walking into the...
by Stephen Ferber | Feb 11, 2014 | Consulting, Press Releases
FOR IMMEDIATE RELEASE February 11, 2014 Golden Gate BPO Solutions Grows its Global Footprint With a New Multi-Channel Contact Center in Belize City, Belize Weston, Florida, February 11, 2014 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of...
by Stephen Ferber | Jul 10, 2013 | Consulting, Management, Press Releases
Golden Gate BPO Solutions finalized some key changes and additions to its service delivery partners this past month that will positively impact its ability to improve the depth, breadth and quality of service we provide. Firstsource USA will now be our delivery arm...
by Stephen Ferber | Jun 10, 2013 | Blog, Consulting
Guatemala Overview Largest population in Central American Region (over 13.5 million) Close proximity to the US due to its location in the northern part of Central America Due to human resource availability, operations can scale significantly GDP...
by Stephen Ferber | Jun 7, 2013 | Blog, Events and Conferences
“This will be my 7th year attending this exceptional event,” stated Stephen Ferber, Managing Partner of Golden Gate BPO Solutions. “The event is dubbed by IQPC as their ‘Flagship Conference’ and for good reason. Over the years it has...