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Victor M. Endaya – Director, Philippines Business Development

15121daVictor Endaya is located in Manila, Philippines and is responsible for overseeing Golden Gate BPO’s clients being served there as well as the Asia region. He is a founding director of Golden Gate BPO Solutions and has been with the company continuously since inception. Golden Gate BPO was initially set up in partnership with Paxys Inc. and Advanced Contact Solutions (ACS), one of the pioneers and largest contact center providers in Asia. Paxys Inc., the parent company to ACS, was the first contact center company to be listed on the Philippine Stock Exchange. Victor was the President & CEO of ACS and was a founding Director of Paxys Inc. He was instrumental in various acquisitions and joint ventures done by Paxys, Inc. and ACS including WNS, GIC, UR Solutions and Smarts Salary-Sydney Australia.

Victor is a highly experienced CEO, with a deep operational focus, whose career includes executive positions in different major multinational companies including Exxon Group, Warner Lambert Group, American Express and Van Melle. For the last seventeen (17) years he has been deeply involved in the BPO/Contact Center industry as an entrepreneur, CEO or Director of various companies. He was also an extremely active Board Member of CCAP, the premier contact center association of the Philippines.

Victor is a Commerce Graduate-Accounting major from De La Salle College. He holds a Masters Degree in Business Economics from the University of Asia and the Pacific and is a Certified Public Accountant (CPA). He is an active member of FINEX and PICPA.