offshore Archives - https://goldengatebpo.com/category/offshore/ Contact Center Outsourcing & Consulting Thu, 20 Apr 2017 22:43:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://goldengatebpo.com/wp-content/uploads/2015/03/favicon.jpg offshore Archives - https://goldengatebpo.com/category/offshore/ 32 32 Timing is Essential in Offshore BPO Markets https://goldengatebpo.com/blog/timing-essential-offshore-bpo-markets/ Wed, 29 Mar 2017 13:47:19 +0000 http://goldengatebpo.com/?p=6572 To be the initial player in a new contact center delivery market is a rare occurrence.  Not only do these locations come about infrequently, but as the world gets flatter, the addressable number of new countries popping up will only diminish.  However, recognizing when a site selection opportunity is ripe can provide an outsourcer (and […]

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]]> India Remains an Amazing Offshore Delivery Point https://goldengatebpo.com/blog/india-remains-amazing-offshore-delivery-point/ Thu, 02 Mar 2017 16:50:02 +0000 http://goldengatebpo.com/?p=4933 One of the things that I find fascinating about this business is that sometimes what is old can be new again.  Never has this been more obvious than with the renewed interest in India as an offshore delivery point.  For the longest time, skeptics had more or less written off India as a viable market […]

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