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Location Overview:
- Founded in 2012
- Partnered with Golden Gate BPO in January 2013
- 400 workstations with capacity to scale
- English speaking and bilingual
- Multichannel service capabilities
- Focused on the US market
- Operating 24 / 7
Core Capabilities:
- Multichannel Contact Center Capabilities
- Phone
- Live chat
- Email support
- Outsourcing Services
- Sales
- Customer service and relationship management
- Third party verification / QA
- Virtual assistant services
- Customized Technology Tools and Solutions
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Facility Overview
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- Provides superior customized outsourced contact center and business process solutions with a focus on serving the US
- Creates operational efficiencies enhanced by customized technology tools and solutions
- Delivers services in the most affordable manner by leveraging the latest cloud-based telecommunications and computing technologies along with its ability to add fixed infrastructure and capacity at exceptional value
- A nearshore outsourcing alternative to US companies at a cost that competes with lower cost labor markets, such as the Asia-Pacific region
- A team that is passionate at every level about operational performance, its clients’ businesses and creating positive differences in the contact center industry
- Selectively recruits talented people with real-world expertise and experience and provides them with training and tools that will serve them well as CCPRO employees, ambassadors of the clients’ brands they represent, and long-term for the duration of their careers
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1490105076978{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #dc6e25 !important;}”][vc_column css=”.vc_custom_1490106543626{padding-top: 35px !important;padding-bottom: 35px !important;}”][vc_custom_heading text=”Need help with outsourcing services in Santo Domingo?” font_container=”tag:h2|font_size:34PX|text_align:center|color:%23ffffff|line_height:40px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506114348070{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_custom_heading text=”Contact Us” font_container=”tag:h3|font_size:34PX|text_align:center|color:%23383838|line_height:38px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506449359770{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_raw_js]JTNDJTIxLS0lNUJpZiUyMGx0ZSUyMElFJTIwOCU1RCUzRSUwQSUzQ3NjcmlwdCUyMGRhdGEtd3BmYy1yZW5kZXIlM0QlMjJmYWxzZSUyMiUyMGNoYXJzZXQlM0QlMjJ1dGYtOCUyMiUyMHR5cGUlM0QlMjJ0ZXh0JTJGamF2YXNjcmlwdCUyMiUyMHNyYyUzRCUyMiUyRiUyRmpzLmhzZm9ybXMubmV0JTJGZm9ybXMlMkZ2Mi1sZWdhY3kuanMlMjIlM0UlM0MlMkZzY3JpcHQlM0UlMEElM0MlMjElNUJlbmRpZiU1RC0tJTNFJTBBJTNDc2NyaXB0JTIwZGF0YS13cGZjLXJlbmRlciUzRCUyMmZhbHNlJTIyJTIwY2hhcnNldCUzRCUyMnV0Zi04JTIyJTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyJTJGJTJGanMuaHNmb3Jtcy5uZXQlMkZmb3JtcyUyRnYyLmpzJTIyJTNFJTNDJTJGc2NyaXB0JTNFJTBBJTNDc2NyaXB0JTIwZGF0YS13cGZjLXJlbmRlciUzRCUyMmZhbHNlJTIyJTIwJTNFJTBBJTIwJTIwaGJzcHQuZm9ybXMuY3JlYXRlJTI4JTdCJTBBJTIwJTIwJTIwJTIwcG9ydGFsSWQlM0ElMjAlMjczMjE4MTgxJTI3JTJDJTBBJTIwJTIwJTIwJTIwZm9ybUlkJTNBJTIwJTI3NWY1MTQ5MGEtZWZhYy00YTU1LThkZmMtMTZiYmQ5ZDkyNzUxJTI3JTBBJTIwJTIwJTdEJTI5JTNCJTBBJTNDJTJGc2NyaXB0JTNFJTBBJTIw[/vc_raw_js][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]