by Stephen Ferber | Dec 9, 2012 | Blog, Management
Since becoming more educated as to why RedCap is so unique, flexible and more affordable than traditional personal drivers and taxis during the process of them becoming a client of Golden Gate BPO, I recently joined and have been blown away by the quality and...
by Stephen Ferber | Dec 2, 2012 | Blog, Consulting, Management
By Ploni Almoni, eHow ContributorIt is a common fallacy that personal ethics and business values are entirely separate things, that a person can maintain healthy, positive relationships with family and friends while pursuing selfish, cutthroat policies in business. On...
by Stephen Ferber | Nov 20, 2012 | Blog, Call Center Consulting, Hispanic Marketing, Outsourcing
State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years....
by Stephen Ferber | Nov 13, 2012 | Blog
Golden Gate BPO’s First Outsourcing/Call Center Guru and Broadway Star…Congrats Drew Allen on Your First Starring Role in the Big Apple!!! We Won’t Pay! We Won’t Pay! Overview Venue: Drilling Company Theatre (formerly 78th Street Theatre Lab),...
by Stephen Ferber | Nov 1, 2012 | Blog, Call Center, Outsourcing
Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin...
by Stephen Ferber | Oct 23, 2012 | Blog, Call Center, Outsourcing
Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, “I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has...