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Location Overview:
- Founded in December 2009
- Partnered with Golden Gate BPO in January 2014
- 815 workstations with capacity to scale
- English language
- Multichannel service capabilities
- Specializing in innovative technology enabling transparency, efficiency and flexibility
- Operating 24 / 7
Core Capabilities:
- Customer Service
- Customer care
- Loyalty and retention
- Technical support
- BPO
- Sales
- Inbound and outbound
- Direct sales
- Lead generation
- Order taking and conversion
- Data verification
- Back Office
- Data entry
- Document scanning
- Data correction
- Error processing and other back office functions
- Other Services
- Quality assurance
- IVR services
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Facility Overview
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- Complete transparency 100% of the time for each client
- High-quality, native English speaking workforce
- Innovative technology enabling transparency, efficiency and flexibility
- Positive and entrepreneurial company culture – out of the box thinking
- English-speaking workforce with close proximity to the US
- Recruitment, onboarding and overall HR mission to enhance career skills
- Strong middle management – account and ops managers and team leads
- Experience with handling seasonal and temporary call volume bursts
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1490105076978{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #dc6e25 !important;}”][vc_column css=”.vc_custom_1490106543626{padding-top: 35px !important;padding-bottom: 35px !important;}”][vc_custom_heading text=”Need help with outsourcing services in Belize?” font_container=”tag:h2|font_size:34PX|text_align:center|color:%23ffffff|line_height:40px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506111138046{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_custom_heading text=”Contact Us” font_container=”tag:h3|font_size:34PX|text_align:center|color:%23383838|line_height:38px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506449044247{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_raw_js]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[/vc_raw_js][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]