“This will be my first time attending the CRMC, Customer Relationship Management Conference, and our first year as an organization getting involved with this group,” according to Stephen Ferber. “After hearing many great things from colleagues in the industry, speaking with the leadership of CRMC and reviewing the agenda and attendees, it was apparent we needed to get involved. We have been committed to serving the retail industry for many years and, although several of the organizations we have been involved with for some time allow us to further our knowledge and network in the retail space, the CRMC seems to be the purest in form dedicated to retail, in terms of a 100% focus on current and relevant case studies shared by many small to some of the largest retailers in the world. I look forward to the conference as a great learning experience and opportunity to meet some of the people running the companies from whom my family, friends and colleagues buy products and services from each and every day.”
About Golden Gate BPO Solutions
Golden Gate BPO Solutions provides outsourced contact center and CRM solutions, consulting and VMO Services and US Hispanic Market 360 Consultative Solutions; built on the premise of servicing clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner. The GGBPO Team offers a tenured perspective earned from prior experience in managing small, medium-sized and large US-based and global call centers servicing over 2 Billion+ customers. Working with clients’ and its own “certified” call center and BPO partners located in the United States, Dominican Republic, Guatemala, Philippines, India, United Kingdom and Sri Lanka, Golden Gate BPO is able to put into practice and operation the results of its consultative advice and engagements depending on the clients’ needs.
About CRMC
Golden Gate BPO Attending the 20th Annual CRMC (Customer Relationship Management Conference) on June 17th – June 19th at the Hilton, Chicago. The CRMC brings retailers together to learn and network, and openly share marketing and CRM strategies, ideas and challenges in a casual and comfortable environment; and to foster the relationships built at the annual event throughout the year.
