by Stephen Ferber | Dec 9, 2013 | Blog, Customer Engagement
by: Tracy Thompson It’s 3:00AM and I can’t sleep. This isn’t a new problem. This is something I have battled for years and have learned to view it as a blessing in disguise. No one emails or calls me at 3:00AM. I embrace the quiet hours to catch up on reading and do...
by Stephen Ferber | Dec 2, 2013 | Blog, Events and Conferences
Golden Gate BPO 2014 Events and Trade Shows January January 7 – 10, 2014 International CES – Las Vegas, NV http://www.cesweb.org January 12 – 15, 2014 Big Show 2014: NRF (National Retail Federation) Annual Convention & Expo – New York, NY http://bigshow14.nrf.com...
by Stephen Ferber | Nov 25, 2013 | Blog, Events and Conferences
Dreamforce ’13 November 17-22, 2013, Moscone Center, San Francisco by: Tracy Thompson You know it is going to be a great week when you have the opportunity to try Google Glass while watching football with friends in an Irish Pub in San Francisco. Thank you Jack...
by Stephen Ferber | Nov 18, 2013 | Blog, Events and Conferences
Dreamforce 2013 – November 18-21. Moscone Center, San Francisco, CA. We don’t find ourselves attending many platform specific events throughout the year. It’s hard to justify the costs and time associated with attending a conference dedicated to a single piece...
by Stephen Ferber | Oct 14, 2013 | Blog, Events and Conferences
The PACE Leadership Summit last week in Washington, DC drew approximately 200 association attendees along with legislators, compliance officers and attorneys. The conference spurred some healthy discussions between private industry executives and regulators regarding...
by Stephen Ferber | Oct 7, 2013 | Blog, Management
The other day a friend accused me of taking something ‘personally’. This isn’t the first time he has said it and I am somewhat convinced he does it because he knows it drives me nuts. When he says it, it always feels like an insult. Why would I take the criticism that...
