by Stephen Ferber | Jun 18, 2013 | Blog, Events and Conferences
The 14th Annual Flagship Event, Call Center Week, attended by Tracy Thompson and Stephen Ferber, proved to be a very worthwhile event, once again. Members of the Golden Gate BPO team have been attending this event for about 9-10 years and, although always beneficial,...
by Stephen Ferber | Jun 17, 2013 | Blog, Events and Conferences
“This will be my first time attending the CRMC, Customer Relationship Management Conference, and our first year as an organization getting involved with this group,” according to Stephen Ferber. “After hearing many great things from colleagues in...
by Stephen Ferber | Jun 10, 2013 | Blog, Consulting
Guatemala Overview Largest population in Central American Region (over 13.5 million) Close proximity to the US due to its location in the northern part of Central America Due to human resource availability, operations can scale significantly GDP...
by Stephen Ferber | Jun 7, 2013 | Blog, Events and Conferences
“This will be my 7th year attending this exceptional event,” stated Stephen Ferber, Managing Partner of Golden Gate BPO Solutions. “The event is dubbed by IQPC as their ‘Flagship Conference’ and for good reason. Over the years it has...
by Stephen Ferber | Jun 5, 2013 | Blog, Outsourcing
Article by Tracy Thompson It seemed like a simple question to me. Why can’t I buy
bananas grown by my grocery store in Phoenix? Apparently my grocery store
doesn’t grow bananas. In fact, the store manager looked at me like I was insane
when I asked if I could...
by Stephen Ferber | Jun 4, 2013 | Blog, Events and Conferences
Ernie Pizio of Golden Gate BPO Solutions will be attending the NECCF (NorthEast Contact Center Forum) 12th Annual Vendor Expo at Gillette Stadium in Boston Today. The Event kicks off at 9AM and finishes at 4PM. EVENT AGENDA: 9:00 a.m. – Registration and Check...
