by Stephen Ferber | Aug 9, 2015 | Blog, Customer Engagement, Multi-Channel
Customers today are more demanding than ever, accustomed to having things available to them at the touch of the button. Meeting the high demands of your customer base is becoming more challenging all the time. There’s a solution to this problem, and it is...
by Stephen Ferber | Jul 30, 2015 | Blog
As one of the fastest-growing countries in Central America, Belize City is a perfect fit for our operations. It offers an educated English-speaking population, reliable telecommunications and an overall friendly environment. With Spanish being the second language of...
by Stephen Ferber | Jul 28, 2015 | Blog, Press Releases
FOR IMMEDIATE RELEASE PACE Appeal Venue Announced Indianapolis, IN, July 27, 2015 – On Friday, July 24th, the United States Judicial Panel on Multidistrict Litigation issued an Order, which consolidated all pending Petitions for Review of the Federal Communication...
by Stephen Ferber | Jul 17, 2015 | Blog, Call Center, Press Releases
FOR IMMEDIATE RELEASE Indianapolis, IN, July 15, 2015 – On July 14th, 2015, The Professional Association for Customer Engagement (PACE) filed an appeal (click here to view) the July 10th Federal Communication Commission’s (FCC) Declaratory Ruling and...
by Stephen Ferber | Jun 24, 2015 | Blog, Press Releases
Weston, Florida, June 24, 2015 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today that Stuart Cranston has joined its leadership team as SVP and Managing Director, LACAR...
by Stephen Ferber | May 26, 2015 | Blog, Call Center
Our Miami Contact Center is unique. From this location, we are able to serve small scale outsourcing projects and develop new outsourcing initiatives. Over the years, we have seen an enormous amount of businesses unable to take advantage of the opportunity to...
