by Stephen Ferber | Dec 5, 2012 | Call Center, Consulting, Press Releases
Golden Gate BPO has expanded its role, as a strategic consultant and call center solution, in support of its client’s efforts to grow their US Hispanic market reach and customer base. According to Bryan Poole, Managing Director at Golden Gate BPO, “our client made a...
by Stephen Ferber | Nov 1, 2012 | Blog, Call Center, Outsourcing
Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin...
by Stephen Ferber | Oct 26, 2012 | Call Center, Consulting, Press Releases
Golden Gate BPO Solutions recently brought on board a new client who is an on-line seller of tickets including major sporting events, theater and concerts. They are quickly becoming the number one source for many promoters and venues for ticket printing, online sales...
by Stephen Ferber | Oct 23, 2012 | Blog, Call Center, Outsourcing
Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, “I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has...
by Stephen Ferber | Oct 5, 2012 | Call Center, Call Center Consulting, Direct Response, Events and Conferences, Outsourcing, Press Releases
Golden Gate BPO executives attended the 2012 ERA D2C Convention at the Wynn Las Vegas in Las Vegas, NV, from September 11 – 13, 2012. Julie Coons, President and CEO of the ERA, sent letters out to association members last week thanking everyone in attendance at...
by Stephen Ferber | Sep 24, 2012 | Blog, Call Center, Consulting, Outsourcing
As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you’d like to talk more about the advantages of...
