by Stephen Ferber | Jan 6, 2014 | Blog, Consulting
Golden Gate BPO Solutions Announces Tom Behm to Oversee Operations Tom Behm joined Golden Gate BPO Solutions as managing director, operations. Tom brings with him over twenty years of experience in the contact center and outsourcing industry, where he has served in...
by Stephen Ferber | Sep 13, 2013 | Blog, Consulting, Management
By: Stephen Ferber We have all types of freedom in the USA, including economic freedom. “Free Enterprise,” an economic and political doctrine in the United States that ensures our right to have a capitalist economy that can regulate itself in a freely competitive...
by Stephen Ferber | Jul 10, 2013 | Consulting, Management, Press Releases
Golden Gate BPO Solutions finalized some key changes and additions to its service delivery partners this past month that will positively impact its ability to improve the depth, breadth and quality of service we provide. Firstsource USA will now be our delivery arm...
by Stephen Ferber | Jun 10, 2013 | Blog, Consulting
Guatemala Overview Largest population in Central American Region (over 13.5 million) Close proximity to the US due to its location in the northern part of Central America Due to human resource availability, operations can scale significantly GDP...
by Stephen Ferber | Jun 7, 2013 | Consulting, Management, Press Releases
USA-based outsourcing company Sound Telecom ramps for rapid contact center growth by outsourcing its business development to Golden Gate BPO. Seattle, Washington (PRWEB) May 31, 2013 Today Sound Telecom, a Seattle-based provider of domestic USA contact center support...
by Stephen Ferber | May 22, 2013 | Blog, Consulting, Management
Sourcing the Right Automobile and Call Center Solution using Edmunds.com’s 10 Steps to Finding the Right Car for You Article by: Stephen Ferber, Managing Partner, Golden Gate BPO Solutions Although my wife and I have been in the car-buying market before, this...
