by Stephen Ferber | Aug 9, 2015 | Blog, Customer Engagement, Multi-Channel
Customers today are more demanding than ever, accustomed to having things available to them at the touch of the button. Meeting the high demands of your customer base is becoming more challenging all the time. There’s a solution to this problem, and it is...
by Stephen Ferber | Dec 9, 2013 | Blog, Customer Engagement
by: Tracy Thompson It’s 3:00AM and I can’t sleep. This isn’t a new problem. This is something I have battled for years and have learned to view it as a blessing in disguise. No one emails or calls me at 3:00AM. I embrace the quiet hours to catch up on reading and do...
by Stephen Ferber | Nov 21, 2012 | Consulting, Customer Engagement, Press Releases
Golden Gate BPO Solutions is proud to announce the addition of a new client that is one of the country’s largest on-line authorized retailers for companies that include some of the United States’ most prominent brands in the cable, telecommunications, satellite...
