by admin | Apr 19, 2016 | Hispanic Marketing, Lead Generation, Outsourcing, Press Releases
For Immediate Release April 19, 2016 Weston, Florida, April 19, 2016 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it began providing lead generation and back...
by Stephen Ferber | Dec 4, 2015 | Call Center, Call Center Consulting, Hispanic Marketing, Press Releases
For Immediate Release Golden Gate BPO Solutions Weston, Florida, December 4, 2015 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it will be providing call center...
by Stephen Ferber | Dec 3, 2015 | Blog, Hispanic Marketing
To most in the industry, Santo Domingo’s large English-speaking population and close ties to the United States far outweigh its small talent pool of contact center managers and programmers and the country’s antiquated labor laws. Santo Domingo was the...
by admin | Oct 28, 2015 | Blog, CRM, Customer Engagement, Hispanic Marketing
Analyst Opinion: Argentina unlikely to re-establish offshore CRM credentials soon By Peter Ryan Principal Analyst, Ovum The upcoming Argentine elections have many contact center outsourcing industry-watchers assuming that a change in commercial direction will mean a...
by Stephen Ferber | Feb 6, 2013 | Consulting, Hispanic Marketing, Management, Press Releases
“We have come to understand that marketing and wisely serving the US Hispanic Market requires the deepest of consumer insights, extensive knowledge of all the mosaic pieces that constitute the US Hispanic Market, vast understanding of similarities and vast...
by Stephen Ferber | Nov 20, 2012 | Blog, Call Center Consulting, Hispanic Marketing, Outsourcing
State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years....
