by admin | Sep 30, 2017 | Newsletters
Check out our original contact center, outsourcing and customer experience topics from September. September is a time of change, whether it’s shifting gears from summer to fall, starting plans to wrap up the year, or even looking ahead to 2018! It’s no...
by admin | Aug 31, 2017 | Newsletters
Check out our favorite contact center and customer experience and topics from August. It’s hard to believe that the summer has already come and gone – and August was quite a month to wrap it up! The end of summer had us thinking about travel -travel...
by admin | Aug 27, 2017 | Newsletters
Every entrepreneur dreams of the moment they’ll make it to the Inc. 5000. Our CEO and Managing Partner Stephen B. Ferber sits down with B2BNXT, an online resource that spreads ideas to help B2B organizations uncover growth opportunities, to share how we differentiate...
by admin | Jul 30, 2017 | Newsletters
Are you interested in seeing how your operations compare to your peers, if you’re facing the same challenges as them, and experiencing the same trends as other contact center decision makers and executives? In Q1 2017, our Advisory Board member Peter Ryan...
by admin | Jul 28, 2017 | Newsletters
Check out our favorite customer experience and outsourcing topics from July. Each month we share our favorite blog posts and articles all in one spot to customer experience and contact center professionals who want the latest & greatest in industry news. You can...
by admin | Jun 25, 2017 | Newsletters
Our favorite customer experience and outsourcing topics from June. Last week was the official start off summer, and we’re changing things up a bit to kick off the season. Each month we’ll be sharing our favorite topics from previous weeks all in one spot...
