by Stephen Ferber | Feb 16, 2015 | Press Releases
From: Stephen Ferber The Professional Association for Customer Engagement (PACE), formerly the American Teleservices Association (ATA), has made some key changes to the organization as it looks to the future and how it can best serve the contact center industry as...
by Stephen Ferber | Oct 14, 2014 | Multi-Channel, Press Releases
For Immediate Release October 14, 2014 Golden Gate BPO Solutions, LLC Providing Customer Service for Multi-Channel Retailer of Exclusive Coins and Collectibles Weston, FL.— Golden Gate BPO Solutions — Today, Golden Gate BPO Solutions, LLC, a leading global customer...
by Stephen Ferber | Sep 30, 2014 | Outsourcing, Press Releases
Weston, FL. September 30, 2014 — Golden Gate BPO Solutions — Today, Golden Gate BPO Solutions, LLC, a leading global customer management and Business Process Outsourcing (BPO) company, announced that it launched chat support services on behalf of the market leader of...
by Stephen Ferber | Sep 23, 2014 | Outsourcing, Press Releases
Golden Gate BPO Solutions, LLC Launches New Outbound B2B Marketing Program on Behalf of United States’ Largest Human Resources Products and Services Companies Weston, FL. September, 23, 2014 — Today, Golden Gate BPO Solutions, LLC , a leading global customer...
by Stephen Ferber | Sep 17, 2014 | Outsourcing, Press Releases
WESTON, FL. September 2014 – Golden Gate BPO Solutions, a global provider of customer management and business process outsourcing solutions, provided live US-based call center support for the Stand Up To Cancer primetime TV commercial broadcast on September 5, 2014....
by Stephen Ferber | Apr 2, 2014 | Consulting, Press Releases
WESTON, FLA. – Golden Gate BPO Solutions, a global provider of customer management and business process outsourcing solutions, added a state-of-the-art, multi-channel contact center with a current capacity of 550 workstations, scalable to 1,000 workstations, in...
