India Contact Center

[vc_row][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1506111712719{margin-bottom: 25px !important;}”]

Location Overview:

  • Founded in 1994
  • Partnered with Golden Gate BPO in December 2016
  • 1,500 workstations with capacity to scale
  • English language
  • Multichannel service capabilities
  • Specializing in business support services
  • Headquartered in Coimbatore, India
  • Operating 24 / 7

Core Capabilities:

  • Global Software Services (GSS)
    • Develops and supports software requirements for insurance, banking, financial institutions, capital markets and service-based industries
  • Business Support Services (BSS)
    • Provides complete and comprehensive business support services including contact center services, HR services, back-office and KPO solutions
  • A strong foundation in offering a variety of contact center solutions
    • Sales support, customer service, technical support, help desk support and administrative support

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6789″ img_size=”large” css_animation=”right-to-left” css=”.vc_custom_1495834123348{margin-bottom: 15px !important;}” el_class=”gn”][vc_column_text]

Facility Overview

[/vc_column_text][vc_raw_html]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[/vc_raw_html][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1503424601173{margin-top: 35px !important;margin-bottom: 0px !important;border-bottom-width: 0px !important;background-color: #efefef !important;}”][vc_column][vc_custom_heading text=”Benefits and Differentiators:” font_container=”tag:h3|font_size:24PX|text_align:left|color:%23dc6e1d” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506110971980{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_row_inner css=”.vc_custom_1503424677772{margin-bottom: 35px !important;}”][vc_column_inner][vc_column_text css_animation=”none”]

  • Offers tailored solutions to suit any requirements and consistently improves customer experience across all customer touch points
  • Leverages feature-rich customized solutions, state-of-the-art technology, unified desktops, innovative tools and highly trained contact center representatives to produce high-quality customer experience while also lowering overall cost of operations
  • Operates efforts under a perfect combination of world-class infrastructure and streamlined processes
  • The contact center service is designed to maximize the value of every customer interaction
    • Work as an extension of the client by incorporating organizational culture, brand values, training, quality standards and technical skills

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1490105076978{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #dc6e25 !important;}”][vc_column css=”.vc_custom_1490106543626{padding-top: 35px !important;padding-bottom: 35px !important;}”][vc_custom_heading text=”Need help with outsourcing services in India?” font_container=”tag:h2|font_size:34PX|text_align:center|color:%23ffffff|line_height:40px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506111528225{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_custom_heading text=”Contact Us” font_container=”tag:h3|font_size:34PX|text_align:center|color:%23383838|line_height:38px” google_fonts=”font_family:Droid%20Sans%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” el_class=”hmhd” css=”.vc_custom_1506449084899{margin-top: 35px !important;margin-bottom: 35px !important;}”][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_raw_js]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[/vc_raw_js][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]