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News, Resources & Press Releases
Golden Gate BPO Launches US Hispanic Market Sales and Service Support on behalf of DRTV Client
Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world. After an extensive "360" investment to enhance their ability to reach and communicate more...
Golden Gate BPO’s First Outsourcing/Call Center Guru and Broadway Star…Congrats Drew Allen on Your First Starring Role in the Big Apple!!!
Golden Gate BPO's First Outsourcing/Call Center Guru and Broadway Star...Congrats Drew Allen on Your First Starring Role in the Big Apple!!! We Won't Pay! We Won't Pay! Overview Venue: Drilling Company Theatre (formerly 78th Street Theatre Lab), The Cast: Starring...
Dominican Republic Call Centers Beat Out Tourism Operators for Quality Talent – The Momentum Continues in 2012-2013
Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin...
Golden Gate BPO Attends Frost & Sullivan 8th Annual Customer Contact 2012, West, Executive MindXchange
Ernie Pizio of Golden Gate BPO Solutions attended the Frost & Sullivan 8th Annual Customer Contact 2012 West Executive MindXchange Series at the JW Marriott Starr Pass Resort & Spa in Tuscon, Arizona, from October 21-24. The conference proved to be a very...
Golden Gate BPO Providing Customer Support for On-Line Seller of Sports, Theater and Concert Tickets
Golden Gate BPO Solutions recently brought on board a new client who is an on-line seller of tickets including major sporting events, theater and concerts. They are quickly becoming the number one source for many promoters and venues for ticket printing, online sales...
Brother International President Recognizes Two of Our Agents for Superior Customer Service
Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, "I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has received...
Golden Gate BPO Solutions Attends the 2012 ERA D2C Convention in Las Vegas, NV
Golden Gate BPO executives attended the 2012 ERA D2C Convention at the Wynn Las Vegas in Las Vegas, NV, from September 11 - 13, 2012. Julie Coons, President and CEO of the ERA, sent letters out to association members last week thanking everyone in attendance at the...
Guatemala Gets Serious About Becoming More Competitive and S&P Takes Notice
As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you'd like to talk more about the advantages of Guatemala...
Press Release: June 15, 2012
June 15, 2012 For Immediate Release Golden Gate BPO’s Ernie Pizio attended SOCAP’s New York Metro Chapters ‘Next Generation Leadership Conference’ held at The Manhattan Club at Rosie O'Grady's on June 14, 2012. The conference assembled a panel of eight SOCAP NY Metro...
Golden Gate BPO Attends SOCAP’s Exclusive Atlanta Summer Soiree 2012
June 15, 2012 For Immediate Release Golden Gate BPO Attends SOCAP’s Exclusive Atlanta Summer Soiree 2012 Golden Gate BPO’s Bryan Poole attended the GA Chapter of SOCAP’s Atlanta Summer Soiree 2012, held at Whiskey Park downtown Atlanta on June 14, 2012. The event held...
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