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Golden Gate BPO Solutions Expands Chat Support Services to a Second Nearshore location for Existing Client, the leading Ecommerce Company Specializing in Digital Photo Products and Services
For Immediate Release April 27, 2016 Golden Gate BPO Solutions Weston, Florida, April 27, 2016 – Today, Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced it launched chat...
Golden Gate BPO Solutions to Provide Lead Generation and Back Office Support for Leading Buyer of Structured Settlements
For Immediate Release April 19, 2016 Weston, Florida, April 19, 2016 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it began providing lead generation and back...
2016 PACE Convention and Expo Summary
[vc_row][vc_column][vc_single_image image="4768" img_size="full" css=".vc_custom_1460669495932{padding-bottom: 15px !important;}"][vc_column_text]The 2016 PACE (Professional Association for Customer Engagement) National Convention (took place last week, from April...
Golden Gate BPO Solutions Add a New Omni-Channel Contact Center in Santo Domingo, Dominican Republic
For Immediate Release January 26, 2016 Weston, Florida, January 26, 2016 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, has added a new omnichannel contact center with a current...
Golden Gate BPO Solutions to Provide Lead Generation for Curve Commercial from Miami Contact Center Location
For Immediate Release December 22, 2015 Weston, Florida, December 22, 2015 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it will be providing lead generation...
Golden Gate BPO Solutions to Provide Call Center Support on behalf of TeletonUSA during its 30-hour Telethon Broadcast on Univision
For Immediate Release Golden Gate BPO Solutions Weston, Florida, December 4, 2015 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of customer management and business process outsourcing solutions, announced today it will be providing call center...
Santo Domingo’s Strengths Outweigh Talent, Legal Drawbacks
To most in the industry, Santo Domingo's large English-speaking population and close ties to the United States far outweigh its small talent pool of contact center managers and programmers and the country's antiquated labor laws. Santo Domingo was the first European...
SOCAP International Announces New President and CEO
For Immediate Release December 2, 2015 Golden Gate BPO Solutions SOCAP International announced today that Brian Costanzo has accepted its offer to become the new President and CEO. Brian brings to SOCAP a depth of knowledge, skill and perspective from “both sides of...
Golden Gate BPO Advisory Services and Cross Keys Capital Engaged as Sell-Side Advisor for South Florida-Based Provider of Mobile Performance Marketing Services
For Immediate Release November 2, 2015 Golden Gate BPO Solutions and Golden Gate BPO Advisory Services Weston, Florida, November 2, 2015 – Golden Gate BPO Advisory Services, a division of Golden Gate BPO Solutions (“Golden Gate BPO”), announced today it has been...
Argentina unlikely to re-establish offshore CRM credentials soon
Analyst Opinion: Argentina unlikely to re-establish offshore CRM credentials soon By Peter Ryan Principal Analyst, Ovum The upcoming Argentine elections have many contact center outsourcing industry-watchers assuming that a change in commercial direction will mean a...
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