by Stephen Ferber | Jun 10, 2013 | Blog, Consulting
Guatemala Overview Largest population in Central American Region (over 13.5 million) Close proximity to the US due to its location in the northern part of Central America Due to human resource availability, operations can scale significantly GDP...
by Stephen Ferber | Jun 7, 2013 | Blog, Events and Conferences
“This will be my 7th year attending this exceptional event,” stated Stephen Ferber, Managing Partner of Golden Gate BPO Solutions. “The event is dubbed by IQPC as their ‘Flagship Conference’ and for good reason. Over the years it has...
by Stephen Ferber | Jun 5, 2013 | Blog, Outsourcing
Article by Tracy Thompson It seemed like a simple question to me. Why can’t I buy
bananas grown by my grocery store in Phoenix? Apparently my grocery store
doesn’t grow bananas. In fact, the store manager looked at me like I was insane
when I asked if I could...
by Stephen Ferber | May 22, 2013 | Blog, Consulting, Management
Sourcing the Right Automobile and Call Center Solution using Edmunds.com’s 10 Steps to Finding the Right Car for You Article by: Stephen Ferber, Managing Partner, Golden Gate BPO Solutions Although my wife and I have been in the car-buying market before, this...
by Stephen Ferber | May 14, 2013 | Blog, Management
Article by Stephen Ferber When do you earn the right in business to ask, in essence, “what’s in it for me?” And, when you have earned that right to ask the question, what if you don’t get the right response? How will you respond or act? I was watching the movie...