by Stephen Ferber | Nov 21, 2012 | Consulting, Customer Engagement, Press Releases
Golden Gate BPO Solutions is proud to announce the addition of a new client that is one of the country’s largest on-line authorized retailers for companies that include some of the United States’ most prominent brands in the cable, telecommunications, satellite...
by Stephen Ferber | Nov 20, 2012 | Blog, Call Center Consulting, Hispanic Marketing, Outsourcing
State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years....
by Stephen Ferber | Nov 19, 2012 | Call Center Consulting, Direct Response, Hispanic Marketing, Outsourcing, Press Releases
Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world. After an extensive “360” investment to enhance their ability to reach and communicate...
by Stephen Ferber | Nov 1, 2012 | Blog, Call Center, Outsourcing
Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin...
by Stephen Ferber | Oct 30, 2012 | Call Center Consulting, Events and Conferences, Outsourcing, Press Releases
Ernie Pizio of Golden Gate BPO Solutions attended the Frost & Sullivan 8th Annual Customer Contact 2012 West Executive MindXchange Series at the JW Marriott Starr Pass Resort & Spa in Tuscon, Arizona, from October 21-24. The conference proved to be a very...