“This will be my 7th year attending this exceptional event,” stated Stephen Ferber, Managing Partner of Golden Gate BPO Solutions. “The event is dubbed by IQPC as their ‘Flagship Conference’ and for good reason. Over the years it has grown to over 1,000 attendees, representing a great cross-section of our industry, company and industry-wise, with attendees ranging from middle management to C-level executives. To me, it is one of those few events that caters to a ‘team’, no matter what level you are in your organization or what role you play. And for that reason, we bring a team.”
About the 14th Annual Call Center Week
Driving Business Value: Transforming Culture & Excelling in the Multi-Channel, Socially Interwoven Customer Environment.
What to expect this year?
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About Golden Gate BPO Solutions
Golden Gate BPO Solutions provides outsourced contact center and CRM solutions, consulting and VMO Services and US Hispanic Market 360 Consultative Solutions; built on the premise of servicing clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner. The GGBPO Team offers a tenured perspective earned from prior experience in managing small, medium-sized and large US-based and global call centers servicing over 2 Billion+ customers. Working with clients’ and its own “certified” call center and BPO partners located in the United States, Dominican Republic, Guatemala, Philippines, India, United Kingdom and Sri Lanka, Golden Gate BPO is able to put into practice and operation the results of its consultative advice and engagements depending on the clients’ needs.
