by Stephen Ferber | Mar 4, 2014 | Blog, Events and Conferences
Last week, Tracy Thompson with Golden Gate BPO Solutions attended the Channel Partners Conference (a/k/a CP Expo) at the Venetian Resort in Las Vegas held February 26 through 28, 2014. Attending the Channel Partners Conference helps us expand our knowledge and...
by Stephen Ferber | Feb 25, 2014 | Blog, Events and Conferences
Our team attended two great events in January and February. At the Future Call Center Summit in Orlando we had the opportunity to network with the leaders in customer engagement and contact centers. At the Great Ideas Summit in Miami Beach we enjoyed interacting with...
by Stephen Ferber | Jan 21, 2014 | Blog, Management
By: Tracy Thompson A few months ago, I was trying to unload a massive bench on Craigslist. I titled the listing: Life-Changing Bench For Sale. I was able to justify how life changing this bench would be in two ways. You currently don’t own this bench. When you buy the...
by Stephen Ferber | Jan 15, 2014 | Blog, Events and Conferences
We started off the 2014 International CES show Monday night by attending what was called the “Audi Keynote delivered by Rupert Stadler, Chairman of the Board, Audi AG.” The Keynote was so much more. Kunal Nayyar, one of the stars from the television series “The Big...
by Stephen Ferber | Jan 6, 2014 | Blog, Consulting
Golden Gate BPO Solutions Announces Tom Behm to Oversee Operations Tom Behm joined Golden Gate BPO Solutions as managing director, operations. Tom brings with him over twenty years of experience in the contact center and outsourcing industry, where he has served in...
by Stephen Ferber | Dec 31, 2013 | Blog, Events and Conferences
2013 was a great year for Golden Gate BPO. We wanted to share highlights from some of the events and conferences we attended throughout the year including SOCAP, PACE, Call Center Week, Customer Response Summit, CRMC, ERA, and...
