by Stephen Ferber | Jul 10, 2013 | Consulting, Management, Press Releases
Golden Gate BPO Solutions finalized some key changes and additions to its service delivery partners this past month that will positively impact its ability to improve the depth, breadth and quality of service we provide. Firstsource USA will now be our delivery arm...
by Stephen Ferber | Jun 7, 2013 | Consulting, Management, Press Releases
USA-based outsourcing company Sound Telecom ramps for rapid contact center growth by outsourcing its business development to Golden Gate BPO. Seattle, Washington (PRWEB) May 31, 2013 Today Sound Telecom, a Seattle-based provider of domestic USA contact center support...
by Stephen Ferber | May 22, 2013 | Blog, Consulting, Management
Sourcing the Right Automobile and Call Center Solution using Edmunds.com’s 10 Steps to Finding the Right Car for You Article by: Stephen Ferber, Managing Partner, Golden Gate BPO Solutions Although my wife and I have been in the car-buying market before, this...
by Stephen Ferber | May 14, 2013 | Blog, Management
Article by Stephen Ferber When do you earn the right in business to ask, in essence, “what’s in it for me?” And, when you have earned that right to ask the question, what if you don’t get the right response? How will you respond or act? I was watching the movie...
by Stephen Ferber | May 7, 2013 | Consulting, Management, Press Releases
Frank Modrak, Managing Director and Co-Founder of Golden Gate BPO Solutions, recently completed a consulting engagement as an expert witness based on his extensive call center and outsourcing experience. Golden Gate BPO professionals, in conjunction with certain of...
by Stephen Ferber | Apr 16, 2013 | Blog, Management
RISK MANAGEMENT COMPLIANCE MASTER SERIES Coming to a city near you in 2013 – starting with the Ohio Valley Chapter in Columbus, Ohio on April 30th!!! Additional Dates:Las Vegas – Tuesday, June 11th – Diamond Resorts Mid-Atlantic – September 4th – Location TBD...
