by Stephen Ferber | Feb 26, 2013 | Outsourcing, Press Releases
Golden Gate BPO Solutions originally commenced providing services in November of 2012 on behalf of one of the country’s largest on-line authorized retailers for some of the United States’ most prominent brands in the cable, telecommunications, satellite television and...
by Stephen Ferber | Feb 4, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
The ITEXPO event each year in Miami Beach is truly a “communications and technology marketplace,” as is described by Rich Tehrani, CEO and Conference Chairman. Of particular interest to us at Golden Gate BPO this year is what we dubbed the 4-channel...
by Stephen Ferber | Jan 28, 2013 | Blog, Consulting, Outsourcing
An article recently published by IPS (INTER PRESS SERVICE News Agency) and written by Danilo Valladares highlights many of the reasons we at Golden Gate BPO have stayed committed to the Guatemala Call Center market over the years and our operating partner in Guatemala...
by Stephen Ferber | Jan 22, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
We hope to see you there. Feel free to click through our Event Calendar under the “News” section of our website for details about the conference as well as the location. Call Center Summit, the sister event to the IQPC flagship Call Center Week, focuses...
by Stephen Ferber | Dec 17, 2012 | Consulting, Outsourcing, Press Releases
“Golden Gate BPO Solutions has been a phenomenal resource for us over the past year and has certainly demonstrated their commitment to long-term genuine and transparent personal and business relationships. As we continue to evolve and grow at Saveology, it is...
by Stephen Ferber | Nov 20, 2012 | Blog, Call Center Consulting, Hispanic Marketing, Outsourcing
State of the Hispanic Consumer: The Hispanic Market Imperative In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years....