by Stephen Ferber | Nov 19, 2012 | Call Center Consulting, Direct Response, Hispanic Marketing, Outsourcing, Press Releases
Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world. After an extensive “360” investment to enhance their ability to reach and communicate...
by Stephen Ferber | Nov 1, 2012 | Blog, Call Center, Outsourcing
Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals. Like so many countries in the Caribbean/ Latin...
by Stephen Ferber | Oct 30, 2012 | Call Center Consulting, Events and Conferences, Outsourcing, Press Releases
Ernie Pizio of Golden Gate BPO Solutions attended the Frost & Sullivan 8th Annual Customer Contact 2012 West Executive MindXchange Series at the JW Marriott Starr Pass Resort & Spa in Tuscon, Arizona, from October 21-24. The conference proved to be a very...
by Stephen Ferber | Oct 23, 2012 | Blog, Call Center, Outsourcing
Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, “I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has...
by Stephen Ferber | Oct 5, 2012 | Call Center, Call Center Consulting, Direct Response, Events and Conferences, Outsourcing, Press Releases
Golden Gate BPO executives attended the 2012 ERA D2C Convention at the Wynn Las Vegas in Las Vegas, NV, from September 11 – 13, 2012. Julie Coons, President and CEO of the ERA, sent letters out to association members last week thanking everyone in attendance at...
by Stephen Ferber | Sep 24, 2012 | Blog, Call Center, Consulting, Outsourcing
As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you’d like to talk more about the advantages of...
