by Stephen Ferber | Jan 22, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
We hope to see you there. Feel free to click through our Event Calendar under the “News” section of our website for details about the conference as well as the location. Call Center Summit, the sister event to the IQPC flagship Call Center Week, focuses...
by Stephen Ferber | Dec 9, 2012 | Blog, Management
Since becoming more educated as to why RedCap is so unique, flexible and more affordable than traditional personal drivers and taxis during the process of them becoming a client of Golden Gate BPO, I recently joined and have been blown away by the quality and...