by Stephen Ferber | Apr 16, 2013 | Blog, Management
RISK MANAGEMENT COMPLIANCE MASTER SERIES Coming to a city near you in 2013 – starting with the Ohio Valley Chapter in Columbus, Ohio on April 30th!!! Additional Dates:Las Vegas – Tuesday, June 11th – Diamond Resorts Mid-Atlantic – September 4th – Location TBD...
by Stephen Ferber | Apr 1, 2013 | Blog, Events and Conferences
This will be Golden Gate BPO’s second year in attendance at the Response Expo in San Diego, as we have grown our call center sales and service on behalf of the direct response marketing and DRTV industry significantly since the beginning of 2011. Response Expo...
by Stephen Ferber | Mar 14, 2013 | Blog, Events and Conferences
Tracy Thompson, Managing Director at Golden Gate BPO Solutions, will be attending the 2013 LeadsCon conference in Las Vegas at The Mirage Hotel & Casino March 19-20th. Tracy’s subject matter expertise and experience spans DRTV, multi-channel CRM and Contact...
by Stephen Ferber | Mar 8, 2013 | Blog, Events and Conferences
Thanks a million to Phil Grudzinski, Lisa Nye Ford, Chris Haerich, Tom Chandler and the rest of the PACE Team, Board and Family for making this wonderful convention possible!! About PACE The Professional Association for Customer Engagement (PACE), formerly the...
by Stephen Ferber | Mar 5, 2013 | Blog, Consulting, Management, Outsourcing
Having been a service provider in offshore and nearshore markets for about 14 years to augment and complement our US contact center solutions or as an alternative to higher cost locations, our preferred method of providing offshore and nearshore solutions is one that...
by Stephen Ferber | Feb 28, 2013 | Blog, Events and Conferences
The 2013 PACE (Professional Association for Customer Engagement) Annual Convention and Expo is about 10 days away, starting the evening of March 10th and continuing through March 13th, in Scottsdale, AZ at the Westin Kierland Resort. The theme running through the...
