by Stephen Ferber | Mar 14, 2013 | Blog, Events and Conferences
Tracy Thompson, Managing Director at Golden Gate BPO Solutions, will be attending the 2013 LeadsCon conference in Las Vegas at The Mirage Hotel & Casino March 19-20th. Tracy’s subject matter expertise and experience spans DRTV, multi-channel CRM and Contact...
by Stephen Ferber | Mar 8, 2013 | Blog, Events and Conferences
Thanks a million to Phil Grudzinski, Lisa Nye Ford, Chris Haerich, Tom Chandler and the rest of the PACE Team, Board and Family for making this wonderful convention possible!! About PACE The Professional Association for Customer Engagement (PACE), formerly the...
by Stephen Ferber | Feb 28, 2013 | Blog, Events and Conferences
The 2013 PACE (Professional Association for Customer Engagement) Annual Convention and Expo is about 10 days away, starting the evening of March 10th and continuing through March 13th, in Scottsdale, AZ at the Westin Kierland Resort. The theme running through the...
by Stephen Ferber | Feb 25, 2013 | Blog, Events and Conferences
#ERAGreatIdeasSummit – About The Great Ideas Summit is produced by the Electronic Retailing Association (ERA), the only trade association in the U.S. and internationally that represents leaders of the direct-to-consumer marketplace, which includes members that...
by Stephen Ferber | Feb 21, 2013 | Blog, Consulting, Events and Conferences
Execs In The Know Customer Response Summit 5, at the Hyatt Regency Coconut Point Resort and Spa in Bonita Springs, Florida February 11-13, was exceptional! We were first introduced to this event in 2011, at Customer Response Summit 2. When presented with the...
by Stephen Ferber | Feb 8, 2013 | Blog, Events and Conferences
Chad McDaniel, President and Conference Chair, says it best as he describes below the overall theme of the 3 day conference, Customer Response Summit 5, Customer Care for the Connected Customer. The first time I attended an Execs In the Know conference in May of 2011,...