by Stephen Ferber | Sep 17, 2014 | Outsourcing, Press Releases
WESTON, FL. September 2014 – Golden Gate BPO Solutions, a global provider of customer management and business process outsourcing solutions, provided live US-based call center support for the Stand Up To Cancer primetime TV commercial broadcast on September 5, 2014....
by Stephen Ferber | Oct 15, 2013 | Call Center, Outsourcing, Press Releases
In April 2013, Golden Gate BPO was engaged by Trepoint to provide guidance and support to develop a lead generation program to assist with increasing enrollment in a ‘big data’ seminar being held in San Francisco. The engagement led to a successful test program...
by Stephen Ferber | Jun 5, 2013 | Blog, Outsourcing
Article by Tracy Thompson It seemed like a simple question to me. Why can’t I buy
bananas grown by my grocery store in Phoenix? Apparently my grocery store
doesn’t grow bananas. In fact, the store manager looked at me like I was insane
when I asked if I could...
by Stephen Ferber | May 8, 2013 | Blog, Consulting, Outsourcing
We are often asked by clients and prospective clients looking to outsource their services why we have chosen operating partners in the Dominican Republic or Guatemala, as opposed to Costa Rica. Or, why we are not in Costa Rica as well? This article by Narayan...
by Stephen Ferber | Apr 29, 2013 | Consulting, Outsourcing, Press Releases
Golden Gate BPO Solutions launched today its third call center program for one of the country’s largest authorized on-line retailers for the United States’ most prominent brands in the cable, telecommunications, satellite television and home security industries. In...
by Stephen Ferber | Mar 5, 2013 | Blog, Consulting, Management, Outsourcing
Having been a service provider in offshore and nearshore markets for about 14 years to augment and complement our US contact center solutions or as an alternative to higher cost locations, our preferred method of providing offshore and nearshore solutions is one that...
