by Stephen Ferber | Mar 5, 2013 | Blog, Consulting, Management, Outsourcing
Having been a service provider in offshore and nearshore markets for about 14 years to augment and complement our US contact center solutions or as an alternative to higher cost locations, our preferred method of providing offshore and nearshore solutions is one that...
by Stephen Ferber | Feb 28, 2013 | Blog, Events and Conferences
The 2013 PACE (Professional Association for Customer Engagement) Annual Convention and Expo is about 10 days away, starting the evening of March 10th and continuing through March 13th, in Scottsdale, AZ at the Westin Kierland Resort. The theme running through the...
by Stephen Ferber | Feb 21, 2013 | Blog, Consulting, Events and Conferences
Execs In The Know Customer Response Summit 5, at the Hyatt Regency Coconut Point Resort and Spa in Bonita Springs, Florida February 11-13, was exceptional! We were first introduced to this event in 2011, at Customer Response Summit 2. When presented with the...
by Stephen Ferber | Feb 6, 2013 | Consulting, Hispanic Marketing, Management, Press Releases
“We have come to understand that marketing and wisely serving the US Hispanic Market requires the deepest of consumer insights, extensive knowledge of all the mosaic pieces that constitute the US Hispanic Market, vast understanding of similarities and vast...
by Stephen Ferber | Jan 11, 2013 | Consulting, Management, Press Releases
StubWire.com is quickly becoming the number one source for many promoters and venues for Event Ticket Printing and Online Sales as a high quality and low cost solution. “With Golden Gate BPO Solutions’ help and continued support, we have now been able to add to our...