by Stephen Ferber | Feb 26, 2013 | Outsourcing, Press Releases
Golden Gate BPO Solutions originally commenced providing services in November of 2012 on behalf of one of the country’s largest on-line authorized retailers for some of the United States’ most prominent brands in the cable, telecommunications, satellite television and...
by Stephen Ferber | Feb 25, 2013 | Blog, Events and Conferences
#ERAGreatIdeasSummit – About The Great Ideas Summit is produced by the Electronic Retailing Association (ERA), the only trade association in the U.S. and internationally that represents leaders of the direct-to-consumer marketplace, which includes members that...
by Stephen Ferber | Feb 21, 2013 | Blog, Consulting, Events and Conferences
Execs In The Know Customer Response Summit 5, at the Hyatt Regency Coconut Point Resort and Spa in Bonita Springs, Florida February 11-13, was exceptional! We were first introduced to this event in 2011, at Customer Response Summit 2. When presented with the...
by Stephen Ferber | Feb 8, 2013 | Blog, Events and Conferences
Chad McDaniel, President and Conference Chair, says it best as he describes below the overall theme of the 3 day conference, Customer Response Summit 5, Customer Care for the Connected Customer. The first time I attended an Execs In the Know conference in May of 2011,...
by Stephen Ferber | Feb 4, 2013 | Blog, Call Center Consulting, Events and Conferences, Outsourcing
The ITEXPO event each year in Miami Beach is truly a “communications and technology marketplace,” as is described by Rich Tehrani, CEO and Conference Chairman. Of particular interest to us at Golden Gate BPO this year is what we dubbed the 4-channel...
